Terms and Conditions:

THE WEBSITE www.expatsh.com

This site is for your non-commercial and personal use only. You may NOT in any circumstances transmit, copy, display, reproduce, perform, modify, distribute, create derivative works, license, publish, transfer, or sell any products, services, software or information obtained from or through this web site without express written permission from www.expatsh.com save for where specifically permitted within these Terms.

INTELLECTUAL PROPERTY

Unless expressly stated otherwise, any intellectual property rights arising in respect of this site's design, text, graphics, its selection and arrangement, underlying source code software and all other material (the "Content") belong to www.expatsh.com or its licensors or to both. Any use of the Content is strictly prohibited except where expressly allowed under these Terms.

Permission is granted to electronically copy or store (but not on any server or other storage device connected to a network) individual pages of the Content and to print individual pages of the Content on paper (but not photocopy them) from this site for your own private and personal non-commercial use. You may also permit your computer to make an electronically stored, transient copy of the Content for the purpose of viewing it while connected to the Internet only. However you may only make one copy of the Content. Any other use of the Content, including reproduction for purposes other than that hereby authorised (including the removal of any copyright or trade mark notices), creation of an electronic or manual database by systematically downloading and storing the Content, distribution (whether electronically or not) or republication is prohibited, save where expressly stated otherwise within these Terms.

For the avoidance of doubt, this permission does not transfer ownership or confer any other rights to you in the whole or any part of the Content.

Any requests for permission to use the Content in a manner otherwise than permitted by these Terms should be addressed to info@expatsh.com

The visual identity and logo of www.expatsh.com are trademarks. You are not permitted to use or reproduce or allow anyone else to use or reproduce these trademarks for any reason, unless otherwise expressly stated within these Terms.

You may reproduce the photographs which appear on the site ("the Photographs") in all media and formats save that they may not be copied, used, reproduced or stored in any public retrieval system or any other website without www.expatsh.com 's express written consent and they must not be used for any commercial purposes without the express written consent of www.expatsh.com . It is a requirement of use that the Photographs are reproduced accurately, are not used in a misleading, derogatory or illegal manner, and are accompanied by the following acknowledgment; The copyright in this photograph is owned by www.expatsh.com (or its licensors) and this photograph is reproduced with the permission of www.expatsh.com The Photographs may not otherwise be copied, used, reproduced or stored. The photographs are low resolution, however should you require use of the high-resolution version, please contact www.expatsh.com at info@expatsh.com

www.expatsh.com ONLINE ASSISTANCE for SHANGHAI INFORMATION and SERVICES (OASIS)

www.expatsh.com provides Online Assistance for Shanghai Information and Services (OASIS). The OASIS works as follows:

Persons interested in finding a specific service, reserving a table at a restaurant, ordering VCD's for delivery (not 4th Party delivery), wishing to book a Golf Teeing-Off time, have a computer repair person visit, have translation completed online, find an apartment online, order a holiday quotation or to have a problem resolved concerning almost any issue here in Shanghai, may contact our multi-lingual staff via e-mail or telephone - this is the OASIS system.

For reserving of a table in a restaurant, our staff will - upon receipt of your reservation request by e-mail - contact the restaurant themselves and book the table for you in your name and confirm receipt of this booking immediately by return e-mail.

For requesting computer repair online our staff will - upon receipt of your request by e-mail - contact different computer repair companies with the request/problem and confirm their response immediately by return e-mail.

For requesting translation online our staff will - upon receipt of your request by e-mail - view the doucments you wish to have translated and will provide you, via e-mail, a timescale involved for the translation work to be completed. If this work is in excess of the Free Level, we will provide you with a quotation immediately by return e-mail.

For requesting a Holiday Quotation Online, our staff will - upon receipt of your Holiday Quotation request by e-mail - contact different Travel Companies and source the best possible price available for you and then will confirm their findings and quotation immediately by return e-mail.

For requesting we find a suitable list of apartments/accommodation using our Apartment Finder Service our staff will - upon receipt of your request by e-mail - contact different real estate companies for you, source the options available and provide this information back to you immediately by return e-mail.

For reserving of a teeing-off time at one of the Golf Clubs listed on the site our staff will - upon receipt of your teeing-off time request by e-mail - contact the Golf Course themselves and book the teeing-off time for you in your name and confirm receipt of this booking immediately by return e-mail.

For the ordering of VCD's, our staff will - upon receipt of your request by either e-mail or telephone, contact the VCD store chosen and arrange delivery of the ordered items to your address. Payment for those items will be upon delivery.

Requests for assistance in all other aspects of life in Shanghai will be dealt with on a first-come, first-served basis however, in the event of an urgent response being required, a member of our staff will do their utmost to generate an immediate response.

For assistance with regard to our staff contacting a service on your behalf whereby communication is difficult between yourself and the third party, www.expatsh.com cannot be held responsible for their interpretation of the findings of your request for information or any action taken upon them providing you with these details.

In all cases, in the event of an emergency, the relevant Emergency Services should be contacted immediately and under no circumstances should www.expatsh.com be used as a substitute for the Official Emergency Services.

RESTAURANTS

The contract of booking is made between you, as the consumer, and the restaurant at which you request a reservation and is subject to the additional terms specific to the restaurant at which you book. The booking between you and the restaurant is only confirmed when you receive written or electronic confirmation of booking from www.expatsh.com who in turn have received confirmation from the restaurant you have chosen. In the unlikely event that you do not receive such confirmation please contact us at info@expatsh.com

www.expatsh.com do not in any case contract on their own behalf, or assume any liability under this contract or these conditions. These booking conditions set out the terms and conditions of the contract between you and the restaurant at which you book the table or any other facilities.

www.expatsh.com will not accept e-mailed requests for online restaurant linking from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online reservation of Restaurant table must be from fully registered e-mail addresses.

Bookings can be amended subject to the specific conditions set out in the restaurant's conditions.

GOLF COURSE ONLINE BOOKING

The contract of booking is made between you, as the consumer, and the Golf Course at which you request a Tee-Off Time reservation and is subject to the additional terms specific to the Golf Course at which you book. The booking between you and the Golf Course is only confirmed when you receive written or electronic confirmation of booking from www.expatsh.com who in turn have received confirmation from the Golf Course you have chosen. In the unlikely event that you do not receive such confirmation please contact us at info@expatsh.com

www.expatsh.com do not in any case contract on their own behalf, or assume any liability under this contract or these conditions. These booking conditions set out the terms and conditions of the contract between you and the Golf Course at which you book the round of golf or any other facilities.

www.expatsh.com will not accept e-mailed requests for online Golf Tee Time Booking from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online reservation of Golf Tee Off Times must be from fully registered e-mail addresses.

Bookings can be amended subject to the specific conditions set out in the Golf Course's conditions.

ORDERING ONLINE OF VCD's

The contract of booking is made between you, as the consumer, and the chosen VCD Outlet and is subject to the additional terms specific to the VCD Outlet itself. The booking between you and the Outlet is only confirmed when you receive written or electronic confirmation of booking from www.expatsh.com who in turn have received confirmation from the VCD Outlet itself. In the unlikely event that you do not receive such confirmation please contact us at info@expatsh.com

www.expatsh.com do not in any case contract on their own behalf, or assume any liability under this contract or these conditions. These booking conditions set out the terms and conditions of the contract between you and the VCD Outlet.

www.expatsh.com will not accept e-mailed requests for online VCD enquiries from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online VCD enquiries must be from fully registered e-mail addresses. Cash must be paid to the VCD Outlet upon delivery or in the cases of fourth party transactions, payment should be negotiated between the VCD Outlet and the orderer.

Enquiries can be amended subject to the specific conditions set out in the VCD Outlets' conditions. www.expatsh.com are totally indemnified against the standard of the chosen VCD Outlets' services.

COMPUTER REPAIR

The contract of booking is made between you, as the consumer, and the Computer Repair Company who visits you and offers to undertake the repair work. The contract is between you and the Computer Repair Company and is only confirmed when you give them written permission to undertake repair work with your consent.

www.expatsh.com do not in any case contract on their own behalf, or assume any liability under this contract or these conditions. These Repair conditions set out the terms and conditions of the contract between you and the Computer Repair Company with whom you sign a written contract. www.expatsh.com cannot be held responsible for any damages, loss of time/salary or any other claims relating to the Computer Repair company or their business.

www.expatsh.com will not accept e-mailed requests for online computer repair linking from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online computer repair must be from fully registered e-mail addresses.

Computer Repair may be refused to be undertaken at the Computer Company's discretion.

ONLINE TRANSLATION

The contract of booking is made between you, as the consumer, and the Translation Company who offers to provide the translation services. The contract is between you and the Translation Company and is only confirmed when you give them written permission to undertake Translation work with your consent.

www.expatsh.com do not in any case contract on their own behalf, or assume any liability under this contract or these conditions. These Translation conditions set out the terms and conditions of the contract between you and the Translation Company with whom you sign a written contract. www.expatsh.com cannot be held responsible for any damages, loss of time/salary or any other claims relating to the Translation company or their business.

www.expatsh.com will not accept e-mailed requests for online Translation linking from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online Translation must be from fully registered e-mail addresses.

Translation may be refused to be undertaken at the Translation Company's discretion.

HOLIDAY QUOTATIONS

The request for Holiday Quotations is made from you to www.expatsh.com. www.expatsh.com is solely an intermediary who is sourcing information on your behalf and providing that information to you on behalf of Travel Agencies/Companies within Shanghai. Any bookings and subsequent requests by the consumer for www.expatsh.com to book flights, travel, or any other form of booking that requires payment negates all responsibility of www.expatsh.com over further dealings between the consumer and the Travel Agency/Company.

www.expatsh.com will at all times make clear to the Travel Agencies/Companies that we are acting on your behalf to obtain information and at no stage will www.expatsh.com infer their responsibility for payment and will always state that any payment or contractual terms will not be undertaken by www.expatsh.com but by the consumer direct.

www.expatsh.com will not accept e-mailed requests for online Holiday Quotations linking from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online Holiday Quotations must be from fully registered e-mail addresses.

APARTMENT FINDER

The request for Finding an Apartment is made from you to www.expatsh.com. www.expatsh.com is solely an intermediary who is sourcing information on your behalf and providing that information to you on behalf of Real Estate Agencies/Companies within Shanghai. Any bookings and subsequent requests by the consumer for www.expatsh.com to source any further information relating to potential property that may be of interest to you and that requires payment negates all responsibility of www.expatsh.com over further dealings between the consumer and the Real Estate Agency/Company.

www.expatsh.com will at all times make clear to the Real Estate Agency/Companies that we are acting on your behalf to obtain information and at no stage will www.expatsh.com infer their responsibility for payment and will always state that any payment or contractual terms will not be undertaken by www.expatsh.com but by the consumer direct.

www.expatsh.com will not accept e-mailed requests for online Apartment Finding linking from web-based e-mail addresses (i.e. Hotmail, USA.net, Yahoo etc.) All e-mails sent to www.expatsh.com requesting online Apartment Finding must be from fully registered e-mail addresses.

UNAUTHORISED ACCESS BY THIRD PARTIES

It is possible that unauthorised third parties may access the website and alter its contents. www.expatsh.com will not be liable for any damages or loss arising out of or in connection with such unauthorised access. In particular www.expatsh.com will not be liable for any damages or loss arising out of or in connection with any defamatory statements made by third parties on the website (whether with or without the authority of www.expatsh.com ).

LISTINGS

This site contains material, including listings and sponsorship, which originates from third parties. www.expatsh.com has no control over this material and is not responsible for the content of this material. It is the responsibility of such listing companies, sponsors and other third parties to ensure that such material complies with all relevant laws and regulations.

Whilst www.expatsh.com makes every effort to ensure that all information listed on this web site is as up to date as is possible from the information provided by third parties, it is the responsibility of all third parties listed on this web site to notify www.expatsh.com immediately should any of the details change.

HYPER-LINKS

We provide hyper-links from our site to web sites of third parties. Please note that we have no control over and are not responsible for the content of linked web sites. www.expatsh.com provides these links for your reference only but does not necessarily endorse the material on those web sites nor are we in any way responsible for any transaction conducted between you and any such third parties to whose web sites we provide a link. You proceed to these web sites at your own risk.

www.expatsh.com makes no guarantee that the information accessible via hyperlinks or otherwise via this site is accurate, complete or current. Further www.expatsh.com make no guarantee that the Content is free from infection by viruses or anything else that has contaminating or destructive properties.

The information on the site is provided 'as is' and 'as available'. It is for information purposes only and www.expatsh.com does not hold itself out as providing any advice or recommendation of whatsoever nature and you should not rely on any information on the site to make (or refrain from making) any decision or take (or refrain from taking) any action.

You hereby agree to fully indemnify www.expatsh.com against any claim brought by a third party resulting from use of the site and in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered or incurred directly by www.expatsh.com in consequence of your breach or non-observance of these Terms.

ILLEGAL USE

You may only use this website for lawful purposes. You must not illegally transmit, distribute or store any material or violate any applicable regulation. This includes, without limitation, material that is protected by copyright, trademark, trade secret or intellectual property right that you use in breach of these Terms.

You will not use this site for anything prohibited by the Terms.

You may not circumvent or attempt to circumvent www.expatsh.com 's security (referred to as 'cracking' or 'hacking').

In the interests of all our users, www.expatsh.com will co-operate with investigations by any law agencies globally or relevant authorities of suspected criminal activity or violation of systems or network.

CHANGES

We pride ourselves on keeping up to the minute in terms of advances in technology and legal developments. As these areas are changing at an ever increasing rate, we request that you refer to this site on a regular basis in order to ensure that you are aware of our most recent Terms, Privacy Statement, Rules and other policies.

www.expatsh.com reserves the right to modify, add to or change these Terms, our Privacy Statement, Rules and any other policies at any time and any such modifications, additions or changes will be effective immediately on being posted to this site. It is your responsibility to make sure that you are aware of any such modifications, additions or changes and you will be deemed to have accepted them if you access this site after any modifications, additions or changes have been made.

www.expatsh.com reserves the right to refuse listings prior to payment without any explanation as to the reasoning behind their decision.

We will do our best to ensure that this site is what we believe to be relevant, up to date and as interesting as possible and we accordingly reserve the right, at our discretion, to make changes to any part of this site.

www.expatsh.com reserve the right to suspend this site temporarily or permanently at any time without notice. It is a point of note that www.expatsh.com shall not be liable to any third party for modification to or discontinuance of the Service caused by third party intervention.

THIRD PARTIES

These terms are intended to be for the benefit of www.expatsh.com and the user of their website and is not intended to create any right enforceable by any other person.

GOVERNING LAW AND DISPUTES

The failure of www.expatsh.com to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid or contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the parties' intentions, and the other provisions of the Terms of Use shall remain in full force and effect.

Failure by either party to exercise any right or remedy under these terms does not constitute a waiver of the right or remedy. Headings in these terms are for convenience only and will have no legal meaning or effect.

These Terms cannot be varied except in writing by a director of www.expatsh.com . Nothing said by any employee or agent of www.expatsh.com will be capable of varying these Terms.

The section titles in the Terms of Use are for convenience only and have no legal or contractual effect or significance.

We appreciate your interest and support and we welcome you to www.expatsh.com